Terms of payment

Glacier Experience accepts Visa, MasterCard and American Express

  • For all bookings made within 30 days prior to arrival to Iceland, a full payment must be made

at the time of the booking.

  • For all bookings made 31 days or more prior to arrival to Iceland, a 30% non-refundable

deposit must be paid at the time of the booking.

  • The remainder of the total price is to be paid 4 weeks (28 days) prior to arrival in Iceland. The

same card as used for the deposit payment will be charged unless the traveler instructs

Glacier Experience otherwise in writing via email. If payment in not received 28 days prior to

arrival, Glacier Experience will treat this as a cancellation of the booking and withdraw its

confirmation of services.

  • Force Majeure disclaims responsibility for any loss, damage, accidents, sickness, or changes in

schedules resulting from causes beyond the control of Glacial Experience. Such causes include,

but are not limited to, acts of nature, labor disputes, pandemic, or any other irregularity

beyond Glacial Experience’s control. Glacial Experience reserves the right to alter routes,

itineraries, or departure times, without prior notice, should the necessity arise. In case of any

changes in flights (domestic and international), the travelers shall pay any additional cost

caused by this, at the time the service is provided (extra hotel nights, meals, transfers etc.).

We advise all traveler(s) to have comprehensive travel insurance to meet all contingencies.

  • Icelandic VAT Iceland has two levels of VAT 11% and 24%. The lower level of VAT 11% includes

tour operators, hotels, restaurants, coaches, activities, day tours and expeditions. The higher

level of VAT 24% includes car rental amongst other services.

  • CREDIT CAR FRAUD CONTIGENCY If you do not supply the correct credit or debit card billing

address and/or cardholder information, the issue of your tickets may be delayed, and the

overall cost may increase. We reserve the right to cancel your service if your card payment is

declined or if you have supplied incorrect credit card information. We also reserve the right to

do random checks to minimize credit card fraud.